FAQ

How can we book a bouncy castle?
You are able to book your bouncy castle online or by telephone 01749 841598 or 07967032929

When are your bouncy castles available for hire?
You are able to hire one of our castles 7 days a week 365 days a year.

How long do we get the bouncy castle for?
We can deliver the castle anytime from 10am and collect up until 9pm. Please ask for any other arrangements.

How much notice do you need before a booking?
We can take booking up until the day before, but early booking is advised to avoid disappointment. If you have been let down by your original bouncy castle hire company at the last minute, please ring us and we will try and help you. Having young children ourselves we know how upset this can be.

How can I pay for my hire?
Cash on delivery is preferred. You may also pay by cheque, we would need your cheque 10 days before your booking date to allow for bank clearance.

Where is our delivery area?
We delivery free of charge to Bath, Frome, Radstock, Midsomer Norton, Wells, Shepton Mallet and surrounding villages. Outside this area we may charge a small delivery charge, please telephone for details if unsure.

Our bouncy castles?
All our bouncy castles are fitted with rain/sun covers and are suitable for children up until the age of 14 years old, we also have a number of adult bouncy castles.

Do you charge a cancellation fee?
We do not charge a cancellation fee, but we would kindly ask for as much notice as possible.

Will you need an eclectic supply?
All our bouncy castles need an electric supply to run the blower/fan to inflate the castle, and will need to be on all the time. We supply 25m extension leads with RDC cut out for safety.

How much space is needed?
We will need around 4 feet in front of the castle for safety mats, and 2 feet at the rear for the blower/fan. Also we will need 2 feet each side of the bouncy castle.

What surfaces can you set up your castles on?
We will only setup our castles on grassed areas outside for safety reasons. Sorry but we can not setup on concrete, gravel or tarmac. Also in side most village and school halls.

Can you setup your bouncy castles inside?
Yes most our bouncy castles are low level and therefore will fit in most village/school halls.

How long will it take us to setup and pack away?
Normally we are able to setup and safety check our castles within 15minutes. Collection would normally be around 20minutes.

Do you have insurance?
Yes we have public liability insurance for up to £5,000,000.